9. Once You Clear the Objections, Then Present a Deal (Route A/B)
Never offer a discount or complimentary service before addressing concerns. If you do, it looks like you’re pushing instead of solving. First earn their trust, then offer added value.
10. Always Close with Assurance, Not Pressure
“At the end of the day, this is your home and your decision — I’m here to make sure
it’s taken care of the right way. I’d recommend getting it done while we’re already
set up, but I’ll support whatever you decide.”
This makes the customer feel in control — but respected by a professional. That’s how trust leads to yes.